FAQ

(i) CQAdmin

(ii) CQTrader

(iii) CQMarket

1. CQ system application form
2. Phillip Securities IPSEC VPN form for UAT

• In Section A, you may leave PSPL Dealer Code, Account Number blank. Please take note, Master Administrator and Password Manager have to be different person, this is due to our security policy. You will require a Master Administrator and a Password Manager to create a password for your administrator, dealer or end client.
• In Section B,  select the market of interest you would like us to enable in CQTrader and CQMarket. For each indicated market interest, select the settlement currency you would like to settle with PSPL.
• In Section C, indicate whether you would like to enable advance order (Limit GTD, Stop Limit Day, Stop Limit GTD) for CQTrader and CQMarket.
• In Section D, SFTP folder which located at our server, is a storage for system generated End Of Day  (EOD) files, including Stock/Price Information , Trade Done and Outstanding Contract. Please provide the IP Address you will use to access the folder as we need to whitelist it.
  • Incoming File Currency refers to currency used for the values in incoming files, such as credit limit, holdings and portfolio.
  • Home Currency refers to the base currency use in CQTrader and CQMarket.
  • Trade Limit Currency refers to the display credit limit currency for CQTrader and CQMarket User.

1. Form Filling and Submission to CQTechSupport Team
2. Administrative and Setup
3. User Acceptance Testing (UAT)
4. Production (Go Live)

1. The company Main Administrator (Master admin)
2. Sub-Administrators
3. Password Manager

(I) Master admin and Password Manager

1. An email with encrypted pdf will be sent to your registered master admin email address.
2. Please contact our CQTrader Client Servicing team (cqt_enquiry@phillip.com.sg) to get the decryption key.
3. Login to CQAdmin with the provided user id and password inside the pdf document.
4. User will prompt to change password upon first successful login.  

(ii) Sub-Administrators

1. Click on Reset Password on CQAdmin login page.
2. Enter the User ID and first company password (provided once admin user have been created by master admin)
3. Enter the second company password (provided by password manager)
4. Once the first and second company password matched, user will prompt to the change password.

1. To create a Dealer or Admin, go to "ADMIN” > “User Data” > “Dealer/Admin” at the top menu bar.
2. Fill in the required information, such as Name, CQ User ID (Assigned Admin/Dealer ID), Supervisor ID (a Master Admin ID/Admin ID/Dealer ID) and etc.
3. Click on Save and the new User ID will be created.
4. A pop up window contain the first company password will appear. Kindly record down. This password will need to be paired by a second company password generated by the Password Manager for new users’ initial login.
5. E.g. Create a new Admin - YYADMIN, tagged to Supervisor ID - YYNAADM (Master Admin ID)

1. Please note that only supervisor of user ID can edit the access right for the Admin/Dealer. The permission rights of the User ID will depends on what his Supervisor ID has, taking into consideration the approval and expiry date.
2. To edit access right of user, go to "ADMIN” > “User Data” > “Grant Permission” at the top menu bar.
3. Enter User ID / NRIC to retrieve the current access rights and click "Retrieve".
4. Check on Edit Rights checkbox to edit the permission.
5. Click on the desired modules and enter both the approval and expiry date in the “Approval Date” and “Expiry Date” text box where appropriate.
6. Click on “Save” button.
7. Upon successful grant or update of user access rights, an acknowledgement box will appear.
8. E.g. Setting Admin Permission for YYADMIN by selecting the module he/she can access to and the approval and expiry date he/she is allowed to access.

1. Go to Admin > Link > Create Cover
2. Enter Dealer B’s ID in field ID1, this is to indicate Dealer B is the cover-er.
3. Enter Dealer A's ID in ID2, this is to indicate Dealer A is being covered.   
4. Enter valid start and end dates
5. Click on [Save]
6. E.g. YYGFO02 is covering YYGFO01 between 11/06/2018 to 15/06/2018.

In order for the “Save” button to work, in both test and production environment, firm administrator needs to be using IE 11, selects compatibility view settings > ensure both “cqtrader.com.sg” and “test.itsd” is selected. Once added, login and perform the module task again to save your changes.

Incoming File Cutoff Timing

Outgoing File Generation Timing

The SFTP (Secured File Transfer Protocol) Server is a channel we use to exchange information between Phillip Securities and B2B Corporate Clients. There are 2 folders provided, an incoming and outgoing folder.

Incoming Folder

The incoming folder is used to collect pre-trade information (such as dealer and client credit limits and stockholdings) from corporate clients. B2B Firm needs to submit incoming files to incoming folder before 6am.

Outgoing Folder

The outgoing folder is used to provide post-trade information (such as trade done, outstanding contract and stock info) to B2B Clients.

With reference to the diagram above, basically every day, your client/dealer will place trade on CQTrader or CQMarket. At the end of the day after market closes, it will be generated into the outgoing files such as Trade Done, Price Info, Stock Info and etc (see Outgoing Data File Specifications and Sample Data File as attached).

Your back office team will then upload the data files into your back office system and process the information (contract, recalculate dealers and clients limit and etc.).

Next morning, you will then upload into our SFTP folder with the update incoming files (see Incoming Data File Specifications and Sample Data File as attached) for our system to process and resumes another day of trading. And the cycle repeats.

1. Dealer Credit Limit
2. Client Credit Limit
3. Client Information
4. Client Stock Holding

1. Client Ledger
2. Client Info

1. Exchange Rate for Different Currencies
2. Outstanding Contract Information
3. Different Market Stock and Price Info
4. Account Stockholding
5. Trade Done for Different Markets

1. File > Site Manager > Configure the SFTP site access
2. Select New Site.
3. Enter IP Address provided by us at Host Section and leave Port Number Blank
4. Select Protocol as SFTP
5. Select SFTP Configuration as Ask for Password and enter the provided username.
6. Once connected, you will be prompted to enter password.
7. Now you be able to access your firm's SFTP folders.

In your firm TradeDone file, you can choose between the display of child and parent order.

To understand what is parent and child order. You have to first of all, understand that when we submit a limit order to exchange, there will be circumstance where it's partly filled or fully filled.  And there will be circumstance where the filled price is below the limit order price.

For Example:

Buy AAPL Quantity 4000 @ $10, 1st min part done 2000 @ 10, 2 min later part done 2000 @ 9.9 again.

If child order is selected, trade done file will display:

Else if parent order is selected, trade done file will display:

To sum up:

To select parent or child order simply email cqt_techsupp@phillip.com.sg during the onboarding phase.