You can do an online or offline password reset on FAME by clicking on ‘need help?’ on the login page. If you have requested for an online password reset, please ensure that you have a mobile number and email address registered with us. You can then follow the steps to reset your password online. If you have requested for an offline password reset, a separate set of pin mailers containing your login ID and password will be mailed to your address as per our records. Please allow 3 to 5 working days for the pin mailers to reach you. Should you encounter difficulties in resetting your password, please email us at sgclientservice@fameplatform.com or contact us at 6805 8243.